Announcing FS Knox

We're excited to announce that we have revamped our authentication system! It's now more secure than ever and includes many additional features that make Fundstack easier to use. To take full advantage of the new system, be sure to update your mobile app and chrome extension.

Performance and Stability Restored

We've been investigating performance and stability issues reported on the Fundstack platform and we're happy to announce that performance and platform stability have been restored.

We take these reports extremely seriously and it has been our top priority to investigate and resolve any problems.

To get to the bottom of these reports, we extensively went through our server logs and stress tested a replica environment with millions of requests.

We discovered a problem with the library code of our third-party error handling service. Under certain hard-to-replicate circumstances this code was failing and causing our servers to reach a degraded state.

The nature of the issue within third-party code compromised our monitoring service's ability to automatically restart the affected servers. Additionally, because this code was responsible for error reporting these errors were going undetected.

Fortunately, the issue has now been acknowledged and patched by the third-party vendor. Earlier today we implemented this fix and can confirm full service availability and reliability have been restored.

We're sorry for any inconvenience this has caused and thank those of you who helped us understand and resolve the issue.

Please don't hesitate to contact us at support@fundstack.com.

Email Attachments

We strive to make every bit of your workflow as seamless as possible with each new feature, big or small.

Last week we announced relevant attachments are now pulled to the top of the email tab in each profile for an easy find. Excitingly, we've expanded upon that so that you can download those files to your computer, or upload them to your linked cloud storage, directly from the attachment icon.

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Improving Fundstack

We work incredibly hard to continuously improve Fundstack and take your feedback seriously.

To that end, we've spent the last couple of weeks putting serious work into fixing little issues and bugs reported around the platform.

Our latest release contains 25 bug fixes, performance improvements, and UI and UX improvements. There are too many to mention in this post but you should notice them as you use the platform 😀.

Please keep the feedback coming! Send any bug reports or suggestions to support@fundstack.com.

Add Task Shortcut

Tasks are a key part of Fundstack and they're now easier to add than ever.

Simply hold a and press t to add tasks from any page in Fundstack.

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For a full list of available shortcuts press the ? key.

Multiple Pipelines

Since we launched Fundstack, we've had clients use our platform to manage much more than their deal flow.

We're really happy to announce that Fundstack now supports multiple pipelines! Each pipeline can have distinct stages and represent an independent process.

Our clients are now using multiple pipelines for:

  • Deal flow management
  • Fund raising
  • Business development processes
  • And much more!

Over the coming weeks, we'll be moving all our clients to the version of Fundstack that supports multiple pipelines. If you'd like to move sooner get in touch with us at support@fundstack.com.

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Strongest Connection

For the last 6 months, we've been collecting metadata to help you understand your network better.

We've now released visibility of your strongest connections between companies, contacts, and your organization which can be found on profile sidebars. Over the coming weeks and months, we'll surface even more network information for your benefit.

The strongest connection is calculated by analysing email communication between your organization and all the people and companies you interact with. Our scoring algorithm takes into account relationship duration, symmetry and intensity.

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Status Ordering

We've fixed a bug that prevented some users from being able to reorder pipeline statuses when they had multiple pipelines set-up in their account. You can reorder your pipeline here: https://app.fundstack.com/admin/statuses

Email Threads

We've added support for email threads!

This makes the emails tab much easier to navigate and vastly reduces clutter, it's now easier than ever to find the content you're looking for.

To expand a thread simply click on the message count.

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Redesigned Company Widget

We've redesigned the company widget on the Kanban board. It's now less cluttered so you can see more of the company's name, especially on smaller screens.

You now also have more control over what's on display and can toggle the "owner" and "time at status" data on and off from the view menu.

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No published changelogs yet.

Surely Fundstack will start publishing changelogs very soon.

Check out our other public changelogs: Buffer, Mention, Respond by Buffer, JSFiddle, Olark, Droplr, Piwik Pro, Prott, Ustream, ViralSweep, StartupThreads, Userlike, Unixstickers, Survicate, Envoy, Gmelius, CodeTree